precautionary measures

PRECAUTIONARY MEASURES SURROUNDING THE CORONAVIRUS

The Van Abbemuseum is open to the public. We do everything we can to ensure a safe and pleasant visit. Below you’ll find an overview of al the precautionary measures. Make sure to read them carefully before your visit.

SAFETY

  • Are you experiencing any symptoms? Make sure to stay at home. These symptoms include: a cold, runny nose, sore throat, mild cough, high temperature or a fever (above 38 degrees Celsius) and/or tightness of the chest.
  • Currently, visits are only possible when you have a pre-booked ticket with a time slot. That way, the arrival of visitors is spread over the hour, once inside there is no limit to the length of your stay. As long as a time slot isn’t fully booked, it's possible to buy tickets at the door. But even in that case: only online, using your own smartphone, laptop or device. Please have your ticket and / or discount card ready upon arrival for a smooth process when tickets are scanned.
  • We strongly advise you to wear a face mask during your visit to the museum.
  • To avoid crowds, we allow a maximum of 8 visitors per room, unless stated otherwise.
  • To ensure a distance of 1.5 meters, a compulsory walking route has been indicated in several places in the museum.
  • The entrance and exit of the museum are currently separated. The entrance is located at Bilderdijklaan 10, the exit is located at Stratumsedijk 2.
  • Group tours and activities will not take place for the time being. However, there is a Cicerone available, who will guide the visitors along the exhibitions using interesting back stories (daily from noon to 4 pm).
  • Always follow the directions of museum employees.

HYGIENE

  • A disinfectant for your hands is available in various places in the museum.
  • Latex-free gloves will be provided when necessary (e.g. for touching tactile objects in the museum).
  • There is a small wardrobe (free lockers), but we ask you to use it as little as possible. Feel free to bring coats and small bags (smaller than A3 paper size) into the museum.
  • The museum will be thoroughly cleaned during the day. Extra attention is paid to door handles, banisters, knobs and toilets.

BASIC RULES RIVM (National Institute for Public Health and the Environment)

  • Experiencing symptoms? Make sure to stay at home.
  • Ensure a distance of 1.5 m.
  • Wash your hands often.
  • Cough and sneeze in your elbow.
  • Use tissue paper when you blow your nose.
  • Do not shake hands.

GROUPS

  • Tours, packages and activities for groups are currently not taking place, with the exception of the Children's Art Club.
  • School trips for children under 12 will follow the current advice of the RIVM. At the moment it is only possible to make reservations for activities that will take place after January 1, 2021. Unfortunately, it is not possible to offer guided tours and workshops before that time.

MUSEUM SHOP

  • At the moment, the museum shop can only be visited with a valid ticket, with a maximum of two visitors at the same time. We strongly advise you to wear a face mask and use a basket.

CAFE

  • In compliance with the most recent government measures, Karel 1 museum café is currently closed.

ACCESSIBILITY

What to expect during your visit

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Questions surrounding the coronavirus?

View our frequently asked questions here or get in touch via info[@]vanabbemuseum.nl or on +31 40 238 1000 (available Mon - Fri, 9am - 5pm).

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